L'Université Gustave Eiffel déploie, comme au printemps dernier, un certain nombre de services et dispositifs, nouveaux ou existants, renforcés suite au reconfinement.

Ils sont ouverts, conformément aux directives gouvernementales liées au confinement : n'hésitez pas à les solliciter !

Aide pour le matériel numérique

Dispositif "Accès à du matériel numérique". Il vous permet :

• d'acquérir un ordinateur reconditionné en bénéficiant d'un code de réduction (avec financement facultatif via un emprunt bancaire)
• de bénéficier d'un prêt d'ordinateur via la Commission d'Aide Numérique, sur critères sociaux, donc à destination des étudiants et étudiantes en situation particulièrement précaire

Aides sociales

• Ligne téléphonique "Lugéline" : répondeur joignable au 01 60 95 74 00 24h/24 et 7j/7, sur lequel vous pouvez laisser un message accompagné de votre numéro de téléphone, si vous rencontrez des difficultés, quelles qu'elles soient (financières, santé, logement, famille, psychologiques, connexion, ...). Les agents et étudiants employés par l'Université vous rappelleront et vous orienteront vers des aides internes ou externes à l'Université.
• Distributions alimentaires par le Secours Populaire Français tous les mercredis et vendredis entre 12h30 et 16h00 au local A05 de la Maison de l'Étudiant (pour vous déplacer, munissez-vous de votre Attestation de déplacement dérogatoire en cochant la case 2 - Achats de première nécessité)
• Accès au Service de Santé Universitaire pour toutes vos questions liés à votre santé (ssu@univ-eiffel.fr) ou à votre situation sociale (ssu-actionsociale@univ-eiffel.fr).

Logement

Le Service de la Vie Étudiante reste à votre disposition pour vos recherches de logement (logement@univ-eiffel.fr) ou d'emploi interne à l'Université (emploi-etudiant@u-pem.fr).

Orientation – insertion professionnelle – échanges internationaux   

Le SIO-IP reste accessible pour toutes vos questions concernant votre orientation (sio@u-pem.fr) et votre insertion professionnelle (insertion.professionnelle@u-pem.fr). Le Career Center reste également disponible.

La Direction des Relations Internationales et Enseignements reste à votre disposition pour vos questions liées aux échanges internationaux (international@univ-eiffel.fr) ou aux demandes et renouvellements des titres de séjour (kheira.drici@univ-eiffel.fr).

Reminder of the most frequent symptoms - combined or isolated - of COVID-19 infection:

• fever or feeling of fever,
• respiratory signs, such as a cough, shortness of breath or a feeling of tightness in the chest,
• runny nose, sore throat,
• unexplained and significant fatigue,
• loss of taste: a food’s taste cannot be differentiated from another (for example, fish and chicken have the same taste),
• a loss of smell, making it impossible to recognise a strong smell such as that of grilled meat,
• headaches, 
• cramps and/or muscle pain
• diarrhoea with at least 3 loose stools in a day.

If you experience one or more of the symptoms listed above:

• Self-isolate and do not come to the university
• Consult your GP (or if you do not have one, call 0800 130 000)
• Take a test at a laboratory (free, no prescription needed)
• Self-isolate until you receive your results and check: “What should I do when I get my results?”
• Where appropriate, contact your course administrative office about your absence and check “What should I do if I am absent from classes?” 
• If you decide not to take a test, self-isolate for a minimum of 7 full days from the date your symptoms appeared and only come to the university if your symptoms and fever have disappeared for at least 48 hours.
• If your symptoms worsen, or if you have difficulty breathing and feel you are suffocating, call the SAMU emergency services (15) or send a message to the emergency number for the hearing impaired (114).

Definition of a person exposed to the virus and at higher risk

A person exposed to the virus is any individual who has had direct contact without a mask with a person infected with COVID-19 through one of the following situations:

• sharing the same accommodation (housing, boarding house, etc.),
• having given or received health or hygiene care,
• having a face-to-face contact for any length of time, less than one meter away (i.e. conversation, dinner, flirt, hugs and kisses). However, people who have briefly come across each other are not considered at higher risk.
• sharing an enclosed space (office or meeting room, vehicle, etc.) for at least 15 minutes or being face-to-face during several coughing and sneezing fits.

If you think you are in one of the above situations: 

• Self-isolate and do not come to the university
• Consult your GP (or if you do not have one, contact 0800 130 000), follow his/her advice and where applicable, take a test. 
• Where appropriate, contact your course administrative office about your absence and check “What should I do if I am absent from classes?” 
• If you have an appointment to take a test, stay in self-isolation until your test is taken and until you receive your results, and check What should I do when I get my results?”

If your medical insurance has contacted you:

• Self-isolate and do not come to the university.
• Immediately take a test in a laboratory if you live with an infected person, or 7 days after your last contact if you do not live with the infected person.
• Self-isolate until you receive your results and check: “What should I do when I get my results?”
• Where appropriate, contact your course administrative office about your absence and check “What should I do if I am absent from classes?” 

You are not considered as a person exposed to the virus, but here is what you should do, depending on your situation:

If you are currently living with a person with a suspected case of COVID:

• As a precaution, self-isolate and do not come to university until he/she gets his/her test results.
• If the results are negative, you can return to the university.
• If the results are positive, you will have to take a test: check “What should I do if I have been exposed to a person infected by COVID-19?"

If you are currently living with a person identified as having been exposed to the virus:

• While you are waiting for this person’s test results, you can attend university, while wearing a mask (covering the nose and the chin), keeping a safe distance from others and continuing to respect health guidelines.
• If the results are positive, you will have to take a test: check “What should I do if I have been exposed to a person infected by COVID-19?"

If you are not currently living with a person identified as having been exposed to the virus:

• While you are waiting for this person’s test results, you can attend university, while wearing a mask (covering the nose and the chin), keeping a safe distance from others and continuing to respect health guidelines.
• If this person’s test results are positive, you will be notified by your medical insurance and identified as a person who has been exposed to the virus: if so, check What should I do if I have been exposed to a person infected by COVID-19?"

If your test results are positive

• Follow your doctor’s advice
• Report to our COVID centre by contacting coronavirus@univ-eiffel.fr: indicate the reasons you took the test (symptoms and date at which they appeared, exposure to the virus, etc.) and attach a copy of your test with the result covered (we must be able to read your first name, surname, the name of the laboratory and the date on which the test was taken).
• Make a list of the people you exposed to the virus in the 48 hours preceding the appearance of your symptoms. 
• Send this list to your medical insurance, as well as the COVID officer of the university who will contact you. 
• If you are enrolled on a dual course, do not forget to inform the other institution.
• If you are on an internship within a company, let your colleagues know about your situation and respect their guidelines for the management of the health crisis.
• Self-isolate for a minimum of 7 full days from the day, starting from the date your symptoms appeared (if you were infected), or from the date of your test (if you were exposed to the virus).
• Only come back to the university after your period of self-isolation and so long as all symptoms and fever have disappeared for at least 48 hours.

If your test results are negative

If you took a test because of symptoms resembling those of COVID-19:

You are allowed to come back to university, so long as all symptoms and fever have disappeared for at least 48 hours, and unless your doctor tells you not to.

If you took a test because you were exposed to the virus through a person infected by COVID-19: 

If you do not live with the infected person: you are allowed to come back to university if you took the test 7 days after the last contact with the infected person, and if you did not develop any symptoms.

If you live with the infected person: please read the following guidelines from the Ministry of Health:

• I must self-isolate as long as the person is infected, plus 7 days after their recovery.
• I must take another test 7 days after the person’s recovery.
• If it is negative once more and I have not developed any symptoms, I can end my period of self-isolation.

Three essential measures must be respected to protect the population: wearing a face mask is mandatory, hands must be washed frequently, a one-metre social distancing rule must be followed. 

Read about health guidelines

Moving around the campus

• You must wear a face mask in all indoor shared spaces and in the immediate vicinity of the university.
• You must respect the indications pointing the way to walk.
• You must leave doors open in corridors and in the entrance halls of bathrooms, so long as these doors are not fire doors.
• You must limit your contact with others during breaks, especially during meals, and you must respect social distancing, disinfect the rooms and wash your hands before and after. 
• Depending on the evolution of the local health situation, campus guidelines can also require you to wear a mask when moving around outside.

Ventilation of the premises and sanitizing products 

• It is essential to air and ventilate the premises to refresh the air (at least 10 minutes, several times a day).
• Collective air-conditioning is authorised only if it uses fresh air.
• Hand sanitizer is placed at the entrance of all buildings.

Methods for the disinfection and protection of the equipment used by the teaching staff, such as microphones, remote controls, etc. have been put in place.

Food services: as the CROUS is only authorised to sell take-away food, only the prepared meal distribution service in the Lavoisier building will be open.

University catering and cafeterias

• Please check the conditions to access each catering site 
• Please respect the signposts put in place

Eating in shared university spaces

• Please be careful when eating, as you will be taking your mask off: social distancing must be respected.
• In the dedicated spaces, used the equipment at your disposal to clean the tables and appliances, such as microwaves.
• Hand sanitiser is available for you to wash your hands after handling the equipment.
• You must clean the space in which you ate and all contact points (door handles, for example).
• Our cleaning teams focus on eating areas daily.

• Check the health measures you must follow in university libraries
• Please respect the signposts put in place

Université Gustave Eiffel has put in place a generic e-mail address for all students on any campus: coronavirus@univ-eiffel.fr.

This address can be used by people infected by COVID-19 who could not find an answer to their question in the above FAQ.

This generic address satisfies all GDPR rules and regulations, personal data is not passed on, the names of the people involved are not communicated, and all people having access to this information has been asked not to disclose it. The address’ legal basis is the legal obligation of Université Gustave Eiffel to protect the health and security of its staff and students.  If the results of a COVID-19 test are positive, the data will be kept and attached to a name for 14 days, after which it will become anonymous and be kept for the use of statistics only, other than which it will be immediately destroyed. 

The data collected concerns the student’s:

• student number, 
• surname, 
• first name, 
• e-mail address, 
• telephone number, if given by the student, 
• course and location of study (where appropriate, department, course and tutor group), 
• date of reporting, 
• start of COVID-like symptoms, 
• date of test if PCR test taken.

Université Gustave Eiffel is committed to taking all necessary technical and management measures to guarantee the confidentiality and security of the handled data. According to Article 15 of the Rules and Regulations (EU) 2016/679 of 27 April 2016, you have the rights to access the data concerning you, by contacting directly Université Gustave Eiffel or its Data Protection Office here: protectiondesdonnees_dpo@univ-eiffel.fr. Where appropriate, you also have the rights to rectify the data.